Editing your product name is a straightforward process within the vendor portal. For accuracy and efficiency, please follow the below steps.
Step 1: Access the Vendor Portal
Log in to your GPI Vendor Portal. Keep in mind only Administrator users can submit this request. If you need your access adjusted, please email us at peerinsightsvendorsuccess@gartner.com for quick support.
Step 2: Navigate to Manage Products
From the navigation menu, select the “Manage Products” section. This area allows you to oversee and update your product/service listings and company profile.
Step 3: Select ‘Add or Manage Products’
Within the Manage Products section, click on “Add or Manage Products.” This will then display your available actions.
Step 4: Select ‘Rename Product’
On the “Add or Manage Products” page, select the “Rename Product” option. This opens the request form specifically to rename your product/service name.
Step 5: Complete the Request Form
Fill out the request form with the required information, including:
The current product/service name
The proposed new product/service name
A brief description of the request
Supporting documentation (only provide publicly available documentation)
Important Requirements for Approval of your Request:
Publicly Verifiable Information:
Requests to rename a vendor product must be supported by information that is publicly verifiable. This means that all supporting documents, such as datasheets, must be directly downloadable from your company website. The GPI team will not accept internal documents - see Product Listing Guidelines.Live Reflection on Public Sites:
The new product or service name must already be reflected live on publicly available sites, such as your company website, before the request can be approved. This ensures consistency and transparency for customers and stakeholders. If you are planning a rebrand or product update, please ensure that all of your collateral and publicly available materials have been updated to accurately reflect the new name before submitting your adjustment request. This will help facilitate a smooth review and approval process.Gartner Naming Guidelines:
For further details on acceptable naming conventions and requirements, please refer to the Gartner Naming Guidelines (insert link if available).
Step 6: Submit Your Request
Review your submission for accuracy and completeness. Once ready, submit the request. You will receive a confirmation via email that your submission has been received. You can also follow the status of your request via the Vendor Request Tracker.
Step 7: Await Review and Approval
Your request will be reviewed by the product management team within 2-5 business days. If additional information is required, you will be notified via the Vendor Request Tracker and via email. Once approved, the product name will be updated in the system.
Best Practices:
Ensure the new product name is consistent and updated across all public-facing materials and documentation.
Double-check spelling and formatting before submitting.
Monitor your email and Vendor Request Tracker for status updates or requests for additional information.
If you encounter any issues or have questions, please don't hesitate to reach out to the Vendor Success Team: