In a constant effort to protect our platform and your activities on the Gartner Peer Insights Vendor Portal, audits may be completed to verify that all users with access to the Gartner Peer Insights Vendor Portal have a business email address that matches the name of the organization as listed on Gartner Peer Insights. This is to ensure that all guidelines are being followed and the appropriate users have access to any one specific company’s Gartner Peer Insights Vendor Portal.
Please note that there will be periodic audits of technology provider contacts with access to the Gartner Peer Insights Vendor Portal. Any email domains that are not aligned with the vendor organization will be removed from access.
To gain access to a company’s Gartner Peer Insights Vendor Portal, all users must adhere to the guidelines below.
Gartner Peer Insights Vendor Portal Access Guidelines:
To have access to the Gartner Peer Insights Vendor Portal, a user must have a business email address that matches the company name.
General email addresses like info@xyz.com or marketing@xyz.com are not valid and will be denied access to the Gartner Peer Insights Vendor Portal.
All users must verify their email address. A team member will send you an invitation to join the Gartner Peer Insights Vendor Portal. When a user is invited, they will be asked to log in or create an account.
If a vendor is working with a third-party firm to manage their Gartner Peer Insights presence, that third-party user must have an email that matches the vendor's company domain name. Please note that no exceptions will be made. See Third-Party Gartner Peer Insights Vendor Portal Access for more detailed policy information.
To ensure that the correct users have access to your Gartner Peer Insights Vendor Portal, we encourage you to actively look at who has access to your portal and ensure that your Team list is current. You can reference our Adding and Removing Team Members from the Gartner Peer Insights Vendor Portal article for step-by-step instructions on how to remove certain team members’ access.
To effectively ensure that your team’s Gartner Peer Insights Vendor Portal access is up to date, the Admin Contact on your team can add/remove team members. See all steps here: Editing Team Access
As a reminder, if your company is getting acquired and your email address is changing, you can update it in your profile to reflect appropriately and request access. If there's a duplicate email address in your Team, please email us at PeerInsightsVendorSuccess@gartner.com know so we can help.
You can see who has access to your Gartner Peer Insights Vendor Portal currently by going to the Team section under your name:
An Editor or Viewer can add another user to the Gartner Peer Insights Vendor Portal as a Viewer but Admins can add another user with any of the 3 roles.
Only the Admin of the account can remove users.
If you have any questions about the Admin of your Gartner Peer Insights Vendor Portal, please email us at PeerInsightsVendorSuccess@gartner.com.