The GPI Vendor Resources Center is designed to empower you as a vendor with the information, tools, and support you need to succeed. Our essential resources are easily accessible in one location in an effort to streamline GPI updates and help you find answers quickly.
Whether you’re a new vendor looking to just get started or a long-time user, understanding how to navigate and utilize the GPI Vendor Resources Center is key to maximizing your success with GPI!
Key Features available via the Resources Center:
The GPI Vendor Resources Center offers a variety of helpful features, including:
Platform Onboarding Materials and GPI Educational Webinars: Find resources to help you get started and stay up to date with GPI webinars hosted by the GPI Team.
Step-by-Step Guides and Video Walkthroughs: Quickly review how to submit requests via the GPI Vendor Portal and other best practices – whenever you need!
Frequently Asked Questions (FAQs): You can find answers to common vendor questions with our FAQ sections.
Updates and Enhancements: Stay informed about the latest updates and platform enhancements from the GPI Team.
Direct Support Available: Easily connect with the GPI Team for personalized assistance via the GPI chat widget at the bottom right of the GPI Vendor Portal.
Step-by-Step Guide: How to Access the GPI Vendor Resources Center
There are two convenient ways you can access the GPI Vendor Resources Center:
Method 1: Via the GPI Vendor Portal “Help” Section
Log in to your GPI Vendor Portal account.
Navigate to the top menu and select “Help” dropdown
Click on “Resources”
Search for your question/concern using the search bar or navigation the theme menu
Method 2: Using the Gartner Peer Insights Chat Widget
Locate the Gartner chat icon at the bottom right of any page within the Vendor Portal.
Click the bubble to open the interactive widget.
Use the search feature to find specific resources or send a direct message to the GPI team for personalized assistance.
By following either of these methods, you can gain quick access to answers and support needed to work efficiently with GPI.
Tips for Getting the Most Out of the Resources Center
Bookmark the Resources Page: Make it easy to return whenever you need information – bookmark this page or specific resources today!
Check for Updates Regularly: New materials and changes are always posted here – we recommend checking at least once a month.
Use the Search Function: Find what you need faster by searching for specific topics or keywords – try it now
Don’t Hesitate to Ask for Help: The GPI Vendor Success team is here to support you with any questions – use the widget to connect with us.
Frequently Asked Questions:
Who can access the GPI Vendor Resources Center?
All approved GPI Vendor users with portal access can access the GPI Vendor Resource Center. It does not matter what type of access you have (Admin, Editor, and Viewer users can all view the resources). You must be logged into your GPI Vendor Portal to view articles.
Are resources updated regularly?
Yes, GPI posts updates on current articles and adds new material as needed. We also share these same resources as “articles” via the GPI monthly newsletter so make sure you read when it gets sent.
What if I can’t find what I need?
Use the widget to message the GPI Vendor Success team for direct support and a member of the team will answer within 1 business day. The GPI Vendor Success team monitors the chat Monday through Friday from 8 AM EST to 5 PM EST. If you message us outside of that time, you will receive our response via email once we’re available.
The GPI Vendor Resources Center is your go-to hub for all the information and support you need to work efficiently and compliantly with GPI. By making full use of its features, you’ll save time, reduce errors, and build a stronger partnership & presence with GPI.
As always, if you have any questions or need assistance please email us at peerinsightsvendorsuccess@gartner.com.