In a constant effort to protect our platform and your activities on the GPI Vendor Portal, a recent audit was completed to verify that all users with access to the GPI Vendor Portal had a business email address that matched the name of the organization as listed on GPI. This is to ensure that all guidelines are being followed and the appropriate users have access to any one specific company’s GPI Vendor Portal.
Please note that there will be periodic audits of technology provider contacts with access to the GPI Vendor Portal. Any email domains that are not aligned with the vendor organization will be removed from access.
To gain access to a company’s GPI Vendor Portal, all users must adhere to the guidelines below.
GPI Vendor Portal Access Guidelines:
To have access to the GPI Vendor Portal, a user must have a business email address that matches the company name.
General email addresses like info@xyz.com or marketing@xyz.com are not valid and will be denied access to the GPI Vendor Portal.
All users must verify their email address. A team member will send you an invitation to join the GPI Vendor Portal. When a user is invited, they will be asked to log in or create an account.
If a user is from a third-party firm, that user must have email that matches the company name. Please note that no exceptions will be made. See Third-Party GPI Vendor Portal Access for more detailed policy information.
To ensure that the correct users have access to your GPI Vendor Portal, we encourage you to actively look at who has access to your portal and ensure that your Team list is current. You can reference our Adding and Removing Team Members from the GPI Vendor Portal article for step-by-step instructions on how to remove certain team members’ access.
To effectively ensure that your team’s GPI Vendor Portal access is up to date, you can designate a primary contact lead on your team who can add/remove team members. See all steps here: Editing Team Access
As a reminder, if your company is getting acquired and your email address is changing, you can update it in your profile to reflect appropriately and request access. If there's a duplicate email address in your Team, please let your Program Manager or PeerInsightsVendorSuccess@gartner.com know so we can help.
You can see who has access to your GPI Vendor Portal currently by going to the Team section under your name:
Any team member can add another user to the GPI Vendor Portal but only the Primary User of the account can remove users. If you have any questions about the Primary User of your GPI Vendor Portal, please reach out to your Program Manager or PeerInsightsVendorSuccess@gartner.com.